Pharmacovigilance is the science and the set of processes that contribute to the continuous monitoring of the safety of medicinal products, with the aim of protecting public health and maintaining a positive benefit-risk balance throughout their lifecycle.
At ELPEN, we systematically collect, evaluate and monitor all information related to the safety of our products, in accordance with applicable regulatory requirements. Through a reliable Pharmacovigilance System, we promptly identify and manage potential risks, contributing to the continuous protection of patients and healthcare professionals.
ELPEN encourages patients, healthcare professionals and other stakeholders to report any suspected adverse reaction or any information related to the safety of its medicinal products. Each report represents an important source of information, contributing to the continuous evaluation and monitoring of the safety of our products.
If you experience any adverse reaction while using an ELPEN medicinal product, or if you have any other information related to the safety of the product, please contact us using the following details:
Please note that adverse reactions can also be reported directly to the National Organization for Medicines (EOF), via the national reporting system, by completing the Yellow Card.
The Yellow Card can be submitted through one of the following methods:
- Electronically, via the EOF website: https://www.eof.gr/kitrini-karta/
- By email at: yellowcard@eof.gr
- In paper format by post to the EOF Department of Adverse Drug Reactions (284 Mesogeion Avenue, 155 62 Athens, Greece; telephone: +30 213 2040380 or +30 213 2040337).